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Philippine Airlines

The Heart of the Filipino

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Overview

Philippine Airlines (PAL) is the national carrier of the Philippines and Asia’s oldest commercial airline still operating under its original name. Founded in 1941, PAL has grown into a full-service carrier known for its excellent service, hospitality, and extensive route network. It operates flights to over 70 destinations in Asia, North America, Oceania, and Europe.

Philippine Airlines primarily operates from Ninoy Aquino International Airport (MNL) in Manila, with secondary hubs in Cebu and Clark. The airline offers a wide range of services, including Economy, Premium Economy, and Business Class cabins. PAL is renowned for its luxurious Mabuhay Class (business class) experience, featuring high-end amenities, comfortable seating, and gourmet dining.

PAL is also the only airline in the Philippines offering nonstop flights to the United States, Canada, and Europe. It is recognized for its generous baggage allowance, friendly cabin service, and commitment to providing a comfortable flying experience. The airline also offers vacation packages, hotel partnerships, and car rental services, ensuring a seamless travel experience for its passengers.

Philippine Airlines offers the Mabuhay Miles frequent flyer program, which allows members to earn miles on flights, car rentals, and partner hotels. These miles can be redeemed for flights, upgrades, and other travel-related benefits.

With a long history of delivering reliable and comfortable services, Philippine Airlines continues to be a preferred choice for travelers in the Philippines and abroad.

Booking Tips

Book in Advance: Philippine Airlines offers promo fares for early bookings. Booking in advance can help you secure the best deals.

Join Mabuhay Miles: Earn miles through PAL’s loyalty program and redeem them for flights, upgrades, and other benefits.

Monitor Seat Sales: Watch for Philippine Airlines’ seasonal seat sales and special promotions. Signing up for email alerts can help you stay informed about these discounts.

Travel Packages: Consider booking travel packages that include flights and accommodations for additional discounts.

Use Mabuhay Miles for Discounts: Redeem your accumulated Mabuhay Miles for flight discounts or upgrades to save on future trips.

Travel During Off-Peak Seasons: Fares are generally lower during non-peak travel periods, so plan your trips during quieter times of the year to find the best prices.

Contact Information

Philippine Airlines Support/Number:
If you’re an English speaker, call 1-800-435-9725 (USA and Canada).
(Customer Care Number for Philippine Airlines)
Cancellation of Philippine Airlines tickets can also be done on the same number. This is the support number for Philippine Airlines.

Support Number

1-800-435-9725

Key Information

  • Hub: Ninoy Aquino International Airport (MNL), Manila, Philippines
  • Call Sign: PHILIPPINE
  • Headquarters: Pasay, Metro Manila, Philippines
  • Popular Route: Popular destinations:
  • Popular Destinations: Manila, Cebu, Davao, Los Angeles, Tokyo

Philippine Airlines Travel Insights

Passenger Demographics & Preferences

Senior Travelers

The percentage of Philippine Airlines passengers over the age of 60: 20%

Child Travelers

The percentage of kids under 14 traveling on Philippine Airlines flights: 14%

Millennial Travelers

The percentage of millennials traveling on Philippine Airlines flights: 38%

Female Travelers

The percentage of female travelers on Philippine Airlines flights: 53%

Premium Bookings

Percentage booking First or Business Class: 10%

Popular Destination

Most popular destination: Cebu (CEB)

Popular Airport

Most popular airport: Ninoy Aquino International Airport (MNL)

Frequently Asked Questions

Philippine Airlines flies to over 70 destinations, including major cities like Manila, Cebu, Davao, Los Angeles, Tokyo, and Sydney.

No, Philippine Airlines allows one free carry-on bag and one personal item for all passengers, provided they meet size and weight restrictions.

Economy Class: Free baggage allowance typically ranges from 50 lbs (23 kg) on international flights, depending on the route.
Business Class: Two free checked bags, up to 70 lbs (32 kg) each.
Additional Baggage: Passengers can purchase extra baggage allowance or pay for excess weight.

The Mabuhay Miles program is Philippine Airlines' frequent flyer program, allowing members to earn miles on flights, car rentals, and partner hotels. These miles can be redeemed for flights, upgrades, and excess baggage allowance.

Book Early: Secure promo fares by booking as soon as promotions are released.
Redeem Mabuhay Miles: Use accumulated miles for discounted flights and upgrades.
Travel During Off-Peak Seasons: Fares are generally lower during non-peak travel periods.
Sign Up for Alerts: Receive notifications on PAL’s latest fare promos and seat sales.

You can reach customer service at 1-800-435-9725 (USA and Canada) for inquiries, ticket cancellations, and other assistance.

Need Help?

For bookings, cancellations, or any assistance, reach us at:

1-800-435-9725